Welcome back to the AI Diplomat Series, where we delve into the latest insights on artificial intelligence, innovation, business transformation, and global technology affairs. This year, a hot topic has been the practical adoption of AI in the business environment. While some remain sceptical, we at Cyber News Centre and the AI Diplomat editorial room have firsthand experience of AI's optimisation and automation capabilities. We often counter sceptical opinions with evidence from our applications in superintelligence, but it’s always refreshing to have hard data to back up our claims.
Last week, we received some compelling data from RAMP, a platform known as the ultimate resource for modern finance teams. RAMP helps companies manage their spending through corporate credit cards, spending limits, approval flows, and vendor payment systems. Their vast dataset on company spending includes significant insights into AI investments. RAMP’s 2024 business spending benchmark summer report reveals that AI is the fastest-growing expense of Q2, as companies increasingly rely on this technology to enhance efficiency and develop new products.
Key Findings on AI Spending
One of the standout findings from RAMP’s report is that companies are making bigger and longer-term AI investments. The report notes that “mean AP spend for AI vendors rose 375% year-over-year,” indicating a shift towards longer-duration and prepaid services.
Additionally, retention rates for AI vendors are high, with 70.4% of customers who started spending with these vendors in 2023 continuing to do so after 12 months. This demonstrates a growing confidence in AI’s value. Foundation AI models, like those from OpenAI and Anthropic, are topping the list of first-time software purchases, showing that companies are tailoring these models for both internal operations and customer-facing capabilities.
Another fascinating trend is companies scaling their creative functions through AI. Tools for generating images, audio, text, and video are gaining traction, with vendors like River, Lead & Journey, and 11Lab ranking high on the list. Businesses are also supplementing their workforce with independent contractors, utilising platforms like Upwork alongside AI to boost productivity without increasing headcount. This approach allows companies to leverage flexible labour solutions, adapting quickly to changing demands while integrating AI technologies.
“AI is no longer a toy,” tweeted RAMP co-founder Eric Zuman, summarising the significance of these findings. The data shows a dramatic increase in spending and retention, signalling that AI has moved from an experimental phase to a critical component of business strategy. Companies are not just dabbling in AI—they are committing significant resources and integrating AI tools deeply into their operations. The rapid adoption of AI vendors, particularly those offering novel approaches to everyday work, underscores AI’s growing importance in the corporate world.
As we continue to explore AI’s impact across various sectors, RAMP’s data provides a valuable snapshot of how businesses are embracing this technology. It’s clear that AI is no longer a futuristic concept but a present-day reality, driving innovation and efficiency in ways we are only beginning to understand. Stay tuned for more insights from the AI Diplomat Series as we uncover the evolving landscape of artificial intelligence.
