Since its release, ChatGPT has caused people’s jaws to drop in new and exciting ways - businesses, experts, and even its creators, ‘OpenAI’ have been amazed by its capability. However, unlike most big tech start-ups who ride their hype, OpenAI seems intent on sharing their newfound success with the rest of the world. Only time will tell whether this leads to another hyperscaling tech giant such as Google, Meta, or Amazon - or perhaps even one platform to rule them all.
For the meantime we can get a glimpse of how ChatGPT might change the world by looking at 5 new businesses utilising OpenAIs new API:
Consensus
Ever wanted to feel like a researcher or doctorate graduate without doing a single hour of work? Well you can’t, but at least now you’ll be able to complete your incredibly expensive degree with half the hassle. Consensus AI takes ChatGPT and plugs it into a network of evidence based research papers.
Consensuses’ mission is to “use AI to make science accessible and consumable for all” and “democratise scientific evidence and make the world a better place, by making it a more informed place.”
Hopefully this will allow students to cut down on time taken for research and exhaustive sourcing, and sometimes even money; if they find the right report faster they don’t have to purchase as many.
Magical
Magical AI, another popular app, is known for its ability to generate creative content. By analysing large datasets, the app can produce original and engaging content for businesses and social media influencers.
But its use doesn’t stop there. It can also be used to cut out the stress lots of workers get when writing messages or emails. That’s right, now you don’t have to sit at your desk for 30 minutes wondering if you missed any email etiquette to a colleague, or waste time thinking about what to write when sending a message to someone.
Now, it could be argued that ChatGPT can already do this, but Magical takes it a step further by adding a chrome extension and analysing a much stricter dataset to serve up much better replies on average.
Chatfuel
Chatfuel AI and Castmagic AI are two apps that are revolutionising the way businesses interact with their customers. By providing personalised recommendations and support, these apps are helping businesses increase customer satisfaction and loyalty.
When call centres started up it revolutionised the way businesses provided support, and instant messaging chats on the browser took this to new levels. The only drawback was the cost of maintaining a small army of support agents and trying to reduce ever increasing queue times to provide that seamless user experience all businesses dream of.
Now Chatfuel AI offers a lifeline to small businesses wanting to provide the next level of support for their clients. With the advent of AI any business can now provide instant messaging support or sales advice for any customer, without needing to finance an entire centre of support agents.
Chatbeacon
However, as exciting as these advancements may be, some experts are urging caution. Chatbeacon, for example, is a chatbot app that is specifically designed to help users via chat support, much like Chatfuel. However, the difference lies with Chatbeacon’s claim to be able to assist in chat sessions regarding mental health issues by providing:
“support through information, emotional assistance, assessments, coping strategies, self-care exercises, reminders, crisis support, and referrals, aiming to empower individuals to manage their mental health and enhance their well-being.”
While the app is highly effective, experts warn that it should not be used as a substitute for professional therapy.
Rationale AI
Rationale AI is designed to “ assist business owners, managers, and individuals in making tough decisions.” While current reports indicate it’s highly accurate, it is important for businesses and individuals to carefully consider the recommendations they receive and not rely solely on AI. After all, let's not forget the conclusion the powerful AI ‘Skynet’ jumps to in the Terminator series.
What’s The Upshot
As the use of AI chatbot apps continues to grow, it is important for individuals and businesses alike to remain cautious and use these technologies responsibly. With the right approach, however, these apps have the potential to transform the way we interact with technology and each other.
